Terms & Conditions

1.1 Agreement to Terms: By accessing or using the Houspire website (www.houspire.ai), mobile application, or services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms").

1.2 Legal Entity: These Terms constitute a legally binding agreement between you and ARMISHQ DESIGN PRIVATE LIMITED, a company incorporated under the laws of India, having its registered office at Plot no 67, Road no. 4, Prashasan Nagar, Jubilee Hills, Shaikpet, Hyderabad- 500033, Telangana (hereinafter referred to as "Houspire", "we", "us", or "our").

1.3 Age Requirement: You must be at least 18 years of age to use our Platform or purchase our services. By using the Platform, you represent and warrant that you are at least 18 years old.

1.4 Modification of Terms: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

1.5 Additional Terms: Certain services may be subject to additional terms and conditions, which will be presented to you at the time of purchase or use.

2.1 Key Terms

• 2.1.1 "Services" means the interior design services provided by Houspire, including AI-generated design renders, budget planning, shopping lists, vendor recommendations, and related services.
• 2.1.2 "User" or "you" means any person who accesses or uses the Platform.
• 2.1.3 "Customer" means a User who purchases our Services.
• 2.1.4 "Designer" means interior design professionals engaged by Houspire to fulfill service orders.
• 2.1.5 "Order" means a purchase of Services through the Platform.
• 2.1.6 "Deliverables" means the design outputs provided as part of the Services, including renders, documents, and specifications.
• 2.1.7 "Package" means a predefined bundle of Services at a fixed price.
• 2.1.8 "Add-on" means additional services that can be purchased in addition to a Package.

3.1 Services Offered: Houspire provides AI-powered interior design services for Indian homes, including:

3.2 Service Limitations

Our Services are limited to digital design outputs, documentation, consultation, and recommendations.

3.3 Exclusions

3.4 Service Packages

3.5 Add-on Services

Additional services like modular kitchen plans, wardrobe designs, technical drawings (electrical, plumbing, false ceiling), and Vastu consultations are available for purchase.

4.1 Account Creation: To purchase Services, you must create an account providing your full name, email, phone number, and password. You are responsible for account confidentiality.

4.2 Account Security: You agree to provide accurate information, not share credentials, and notify us of unauthorized access.

4.3 Account Termination: We reserve the right to suspend or terminate accounts for Terms violations, fraud, or providing false information.

5.1 Placing an Order: Orders are placed by selecting a Package, providing project details, uploading plans/images, and completing payment.

5.3 Payment Terms: Prices are in INR and include GST. Payments are processed via Razorpay (PCI-DSS compliant). Full payment is required at the time of Order.

5.4 Invoicing: GST invoices are generated for all Orders, sent via email, and maintained for 7 years for tax compliance.

6.1 Delivery Timeline

6.2 Commencement: Timelines begin after Discovery call completion and receipt of all required information and materials.

6.5 Delivery Method: Deliverables are shared via the Customer Dashboard (primary) and Email (notification + backup).

7.1 Revision Policy: Trial (0-1 minor), Essential (2 full), Smart (4 full), Premium/Luxury (Unlimited + live co-design).

7.2 Scope: Revisions include changes to colors, furniture, layout, materials, and budget adjustments. They do not include complete redesigns or project scope changes.

7.5 Additional Revisions: Extra revision packs are available for purchase beyond the Package limits.

8.1 Ownership of Deliverables: Upon full payment, you own the design renders, budget documents, and shopping lists for your property.

8.3 Houspire’s Intellectual Property: Houspire retains all rights to its brand, AI algorithms, technology, templates, and methodologies.

8.5 Restrictions: You shall not resell, commercially exploit, or attempt to reverse-engineer Houspire’s technology.

9.1 Responsibilities: You must provide accurate information, respond promptly, and comply with the Information Technology Act, 2000.

9.2 Prohibited Activities: You shall not violate laws, infringe IP, upload harmful content, or interfere with Platform security or functioning.

10.1 Designer Matching: Houspire assigns designers based on style expertise and availability, typically within 24-48 hours of Order confirmation.

10.3 Communication: All primary communication occurs through the Platform dashboard, with calls scheduled as per Package limits.

11.1 Channels: Email (support@houspire.ai), Dashboard tickets, and WhatsApp for urgent matters.

11.2 Support Hours: Mon-Sat, 10:00 AM - 6:00 PM IST (excluding Sun/Public Holidays).

11.4 Post-Delivery Support: Trial (None), Essential (30 days), Smart (60 days), Premium (90 days), Luxury (6 months).

12.1 Trial Package: 100% refund if requested within 7 days based on dissatisfaction.

12.2 Home Packages: Full refund if cancelled within 24h before work starts (minus ₹500 fee). 50% refund if cancelled within 48h of work commencement. No refund after drafted/final delivery.

12.5 Process: Email refund@houspire.ai. Approved refunds take 3-7 business days to reflect.

13.2 Design Disclaimer: Renders are conceptual visualizations. Actual execution results may vary. Colours and textures may differ from physical materials.

13.4 Budget Estimates: Figures are approximate and based on market conditions at the time of preparation.

13.5 Vendor Recommendations: Provided for convenience; Houspire does not guarantee vendor performance or pricing.

14.1 Liability Cap: Total aggregate liability shall not exceed the amount actually paid for the specific Order giving rise to the claim.

14.2 Exclusions: Houspire is not liable for indirect, incidental, or consequential damages related to construction or third-party acts.

You agree to indemnify Houspire against claims arising from your breach of Terms, violation of law, or misuse of Services.

Houspire is not liable for delays caused by natural disasters, war, governmental actions, or technical failures beyond reasonable control.

You may terminate your account at any time. Houspire may suspend/terminate accounts for Terms violations, fraud, or non-payment.

18.1 Informal Resolution: Contact legal@houspire.ai first. We aim to resolve disputes within 30 days.

18.3 Arbitration: Unresolved disputes will be settled by arbitration in Hyderabad, India under the Arbitration and Conciliation Act, 1996.

This Agreement shall be governed by the laws of India, with exclusive jurisdiction in the courts of Hyderabad.

These Terms, along with the Privacy and Refund Policies, constitute the entire agreement. If any provision is found invalid, the rest remain in effect. Failure to exercise rights doesn't constitute a waiver.

By clicking "I Accept" or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy and Refund Policies, and that you are at least 18 years of age.